India at 60 – What makes democracy tick?

On the day when the Indian democracy turns 60 I feel compelled to write about what my perspective as a vulnerable common citizen makes this democracy tick at 60. I feel that 90% of world democracy as we know them would cease to exist if we succeeded in locking down the system to prevent “profit [...]

Customer experience in Govt of India undertakings.

Had the chance to go to 2 governmental establishments in the past week. They customer experience differed astronomically. My first trip was to the State bank of Mysore to get a stamp paper to prepare an affidavit. My first stop was the state bank of travancore not knowing that SBT was not authorized to sell [...]

Kerala – Consumer product paradise

Just the header of this post could make you wonder, how can I say this when the retail sector is something that is still catching up in kerala and the product penetration is so low across the geography. Well this post is to do with another dimension of the malayalee psyche. The average malayalee is [...]

Great Indian swine flu saga.

Weekends spend with people glued to the news channels after swine flu started claiming it first victims in India. Panic of the ‘aam admi’ who was denied adequate early testing facilities by the government designated hospitals and clinics. Frustration, chaos and fear for the little ones being adeptly captured and played on primetime news (only [...]

Air India experience – Maharaja Reloaded.

Flew on the Trivandrum Bangalore sector on Air India after a loooong gap of 8yrs. I was feeling particularly patriotic (conveniently so since they were offering the best fares for the day).  Was feeling a little uneasy not knowing what to expect when i reached the airport. To my surprise I found out that the [...]

Womens liberation

This is dangerous ground to tread on but i couldn’t resist the revolutionary in me so here goes… There are certain age old realities that i need to pay obeisance to before we venture into talking about womens lib. The human male sub species has made the life of women a living hell denying their [...]